9777bit Privacy Policy — Your Data Is Safe With Us

📋 1. Introduction

Welcome to 9777bit. We believe your privacy is a fundamental right, not a bonus feature. This Privacy Policy clearly explains what information 9777bit collects, how that information is used, and the steps we take to keep your data secure.

9777bit is an international-standard online gaming platform built with Bangladeshi players in mind. By using the platform, you agree to the terms set out in this Privacy Policy. If you do not agree, we ask that you refrain from using the platform.

This Privacy Policy is aligned with the GDPR (General Data Protection Regulation) and international data protection best practices. We review this policy regularly and update it as needed.

📥 2. Information We Collect

9777bit only collects information that is necessary to deliver its services, maintain security, and meet legal obligations. Collecting unnecessary data goes against our principles.

Information collected at registration

• Full name (as per national ID)
• Date of birth (for age verification)
• Mobile number (for OTP verification)
• Email address (optional, for communication purposes)
• Payment method details (bKash/Nagad/Rocket number)

Automatically Collected Information

• IP address and device information
• Browser type & operating system
• Platform activity logs
• Transaction History
• Game activity and preferences
• Cookies and similar tracking technologies

Information collected during KYC verification

As part of the KYC (Know Your Customer) verification process prior to withdrawal, we may request a copy of your national ID or passport along with a selfie. This information is used solely to confirm your identity.

⚙️ 3. How Your Information Is Used

Information collected by 9777bit is used solely for the purposes listed below. Under no circumstances will your data be used beyond those stated purposes.

9777bit analyzes your gaming behavior to keep responsible gaming features effective. If unusual betting patterns are detected, we may issue automated alerts — all in the interest of your protection.

🤝 4. Who Your Information Is Shared With

9777bit never sells your information to third parties. That said, there are specific circumstances where sharing limited data may be necessary. Those circumstances are detailed below.

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. They each follow their own privacy policies.
• Game Providers: Limited data may be shared with licensed game studios to support game operations. They do not have direct access to your personal information.
• Regulatory Authority: Information may be disclosed when required by law or upon request from a licensing authority.
• Law enforcement agencies: Disclosure may be mandatory in the case of a court order or lawful investigation.
• Cybersecurity Partner: Anonymized data may be shared with trusted security partners for fraud detection and prevention.

🍪 5. Cookies & Tracking Technologies

9777bit uses cookies and similar technologies on its website and app to improve platform performance and personalize your experience. Cookies are small data files stored on your device.

Types of cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Remembers your preferences and settings (language, theme, etc.).
• Analytics Cookies: Anonymized statistics are collected to understand how the platform is used.
• Marketing Cookies: Used to show you relevant promotions — you can turn these off.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

🔐 6. Data Security Measures

9777bit uses industry-leading technology and practices to keep your data secure. Our security infrastructure is built in multiple layers, so even if one layer is compromised, your information stays protected.

• 256-bit TLS/SSL Encryption — across all data transmissions
• AES-256 encryption — applied to sensitive data stored on our servers
• Two-Factor Authentication (2FA) — for account access
• Firewall & DDoS protection — at the network level
• Regular security audits — conducted by external experts
• Staff data access — restricted on a need-to-know basis only
• Automated Threat Detection & Alert System

🗄️ 7. Data Retention Period

9777bit does not retain any data longer than necessary. Each category of information has a defined retention period, set in line with international standards and legal requirements.

• Account information: For the duration the account is active, and 5 years after closure
• Transaction Records: 7 years after the last transaction (as required by financial regulations)
• KYC documents: 5 years after account closure
• Gaming Logs: 3 years
• Cookie data: Up to 13 months
• Support Contact: 2 years after resolution

When the retention period expires, data is securely deleted or anonymized. You may also request early deletion at any time — however, certain data may need to be retained due to legal obligations.

⚖️ 8. Your Data Rights

As a 9777bit user, you have important rights over your own data. We fully respect those rights and are committed to responding to any request within 30 days.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request. For complex cases, this may be extended to 90 days, but you will be informed in advance.

🔞 9. Protection of Minors

9777bit strictly prohibits anyone under 18 from using the platform. Age is verified at registration and reconfirmed during the KYC process.

If we become aware that an account was created by someone under the age of 18, that account will be immediately closed and all associated data will be deleted. Any transactions will be cancelled and funds returned.

🌐 10. International Data Transfers

As an international platform, 9777bit may process or store your data on servers located outside Bangladesh. Regardless of where your data resides, the same high standard of protection applies.

For international data transfers, we adhere to the following safeguards:

• Data is transferred only to countries with adequate data protection laws
• Data Processing Agreements (DPA) are signed with all third parties
• EU Standard Contractual Clauses (SCC) are followed
• Data transfer logs are maintained

🔄 11. Changes to Privacy Policy

9777bit reserves the right to update this Privacy Policy when necessary. Changes may occur due to shifts in technology, law, or business operations. For significant updates, we will notify you through the following channels:

• An SMS will be sent to your registered mobile number
• A pop-up notification will be shown when you log in to the platform
• The update date at the top of this page will reflect any changes
• If an email address is on file, you will be notified there as well

Continued use of the platform after changes are published will be considered acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account.

📞 12. Contact Us

For any questions, complaints, or requests related to this Privacy Policy, please reach out to our dedicated Data Protection team. We offer support in Bengali and aim to respond within 48 hours.

• Email: [email protected]
• Live Chat: Available 24/7 from within the platform
• Response Time: Typically within 24–48 hours

If we are unable to adequately resolve your privacy complaint, you have the right to file a complaint with the relevant regulatory authority.